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PDF Complete Special Edition and Corporate Edition do not have editing capabilities.

The new Office Edition with advanced features is coming soon! Additional features are being added to PDF Complete Office Edition including:

• Optical Character Recognition
• Document assembly
• Page extraction
• PDF editing
• PDF to Office document conversion
• Document rotation
• Form fill
• Annotations
• Digital signatures

Please email sales@pdfcomplete.com to be added to the Office Edition notification list.

Thank you for using PDF Complete!

Office Edition is an upcoming release of PDF Complete software.

Currently, Corporate Edition is the only PDF software available for purchase on our website. Corporate Edition is a basic PDF viewer and creator. With Corporate Edition, you can view, create, secure, and combine documents. Features and improvements are always being added to Corporate Edition, but it will remain a basic PDF software package.

Office Edition is a more advanced software package that will include:

• Optical Character Recognition
• Document assembly
• Page extraction
• PDF editing
• PDF to Office document conversion
• Document rotation
• Form fill
• Annotations
• Digital signatures

Please email sales@pdfcomplete.com to be added to the Office Edition notification list.

Thank you for using PDF Complete!

All software purchased through our website is Electronic Software Distribution (ESD). License keys are not used in the installation or activation of the software purchased directly from our website. You will need your username and password to download software from the website.

If you have purchased a license key card from one of our channel partners, the license key can be located on the back of the card.

Forgot your password? Click Login (top right of the PDF Complete home page), then Forgot Password? Your password will be sent via email.

Forgot your username? Email sales@pdfcomplete.com or submit a support ticket. Please include the first name, last name and email address provided during registration.

Thank you for using PDF Complete!

A license is required for each computer on which the software is installed. You can log in to the website and purchase additional licenses under your existing PDF Complete user account.

Forgot your password? Click Login (top right of the PDF Complete home page), then Forgot Password? Your password will be sent via email.

Forgot your username? Email sales@pdfcomplete.com or submit a support ticket. Please include the first name, last name and email address provided during registration.

Thank you for using PDF Complete!

Yes, you have a trial or demonstration version of PDF Complete installed on your computer. We invite you purchase a full version of our software from the PDF Complete website. This is a one-time purchase for a perpetual license with no annual fee.

If you would like to uninstall PDF Complete Special Edition from your computer, select CONTROL PANEL --> ADD OR REMOVE PROGRAMS --> PDF COMPLETE --> CHANGE/REMOVE to uninstall. 

Thank you for using PDF Complete!

PDF Complete attaches a permanent watermark to any document that is created using a Demo version or an expired version of our trial software. The trial software is PDF Complete Special Edition.

If you have purchased and installed PDF Complete software and a logo watermark is still appearing on your newly created PDF documents, the software has not been correctly installed.

To correctly install your software, log in to our web site using your username and password. From the Download menu, select Purchased Products --> Download the installation file. Reinstall your software following the instructions on that page. 

Forgot your password? Click Login (top right of the PDF Complete home page), then Forgot Password? Your password will be sent via email.

Forgot your username? Email sales@pdfcomplete.com or submit a support ticket. Please include the first name, last name and email address provided during registration.

Thank you for using PDF Complete!

PDF Complete attaches a permanent watermark to any document that is created using an expired version of our demo or our trial software.

To prevent future documents from being watermarked, use a full version of the latest PDF Complete Corporate Edition. You can purchase a copy from our online store or purchase PDF Complete Corporate Edition at a discount by clicking on the logo watermark in a PDF document. After downloading and installing PDF Complete Corporate Edition, no watermarks will be placed on documents you create. You will have to re-create any existing PDF documents (from the source documents) to produce new watermark-less versions.

A special case: If you received a PDF document from a third party or you downloaded it from a website, and it contains the PDF Complete logo watermark, then you know that it was originally created using an expired version of our demo or our trial software.

If you know the creator of the document, you could ask that they re-create the PDF using a full, purchased version of PDF Complete (or any other PDF creation product).

If this option is not available to you, and the need is pressing, we will be glad to programmatically remove the PDF Complete watermark as a courtesy.

Send an email with the watermarked PDF file attached to removelogo@pdfcomplete.com. Our customer support team will gladly remove the watermark for you.

Thank you for using PDF Complete!

PDF Complete software is compatible with Office 2007. 

I upgraded from Microsoft Office 2000 to Office 2007, and now the PDF Complete icon is missing from the menu bar in my Office applications.

To fix this, launch the PDF Complete viewer. From the menu bar, select HELP --> REPAIR INSTALLATION.

After upgrading from Mirosoft Office 2000 to Microsoft Office 2007, I am unable to download or open any PDF files

The most recent version of software will resolve this issue. To install the latest version of your software, log in to our website and reinstall your software following the instructions on the Download --> Purchased Products page.

Forgot your password? Click Login (top right of the PDF Complete home page), then Forgot Password? Your password will be sent via email.

Forgot your username? Email sales@pdfcomplete.com or submit a support ticket. Please include the first name, last name and email address provided during registration.

Thank you for using PDF Complete!

Firewall alerts

To receive software updates, you must allow PDF Complete access to the internet to receive updates.

Antivirus software alerts

If you received an alert from antivirus software, the alert is a "false positive." PDF Complete does not contain any viruses. Please contact the PDF Complete Support Team and your antivirus vendor to let them know of the false positive.

Symantec alerts

Version 2.5 of PDF Complete sets off the "Tamper Warning" on Symantec antivirus and security products. This behavior has been corrected in more recent versions of PDF Complete software.

PDF Complete does not modify the substance or behavior of any 3rd party software, including Symantec products.

Thank you for using PDF Complete!

Grayed out options are available with the purchase of PDF Complete Corporate Edition.

Thank you for using PDF Complete!

System requirements for PDF Complete.

• Microsoft Windows Home Edition (Service Pack 1 or 2)
• Microsoft Windows XP Professional (Service Pack 1 or 2) - 32 bit or 64 bit
• Windows XP Tablet PC Edition
• Windows 2000 (Service Pack 2)
• Windows Server 2000 with Terminal Services
• Windows Server 2003 with Terminal Services
• Windows Server 2008 with Terminal Services
• Windows 7

• 128MB of RAM (256 MB recommended)
• 25MB of available hard-disk space (50MB recommended)
• Internet connection required for activation

Document Rotation and Form Fill features will soon be added to an upcoming release of the PDF Complete viewer.

If you find the need for these features in the meantime, we encourage you to download and install Adobe Acrobat Reader from the Adobe website. After Adobe Acrobat Reader is installed, it will become the default document viewer. PDF Complete will continue to be available for the creation of PDF documents.

PDF Complete Viewer as default

If you wish to use PDF Complete's viewer as the default viewer, open the PDF Complete viewer and run a repair. Select Help --> Repair Installation --> Repair --> (if Windows asks your permission for this action, click Continue). This will set the PDF Complete viewer as the default viewer. You may open Adobe Reader for viewing documents that need rotation.

Thank you for using PDF Complete!

Please verify that you have the most recent version installed. 

Sometimes, the page document size does not always match the prebuilt page sizes in PDF Complete. If this is the case, please select FILE, PRINT from the application's menu, then select the PDF COMPLETE PRINTER. Select PROPERTIES/PREFERENCES, and choose the proper page size from the dialog box that appears. If the current page size does not appear in the list, you may also create a custom page to match the desired page size.

Thank you for using PDF Complete!

PDF Complete requires administrator rights to install.

Thank you for using PDF Complete!

PDF Complete Special Edition and Corporate Edition do not have editing capabilities.

The new Office Edition with advanced features is coming soon! Additional features are being added to PDF Complete Office Edition including:

• Optical Character Recognition
• Document assembly
• Page extraction
• PDF editing
• PDF to Office document conversion
• Document rotation
• Form fill
• Annotations
• Digital signatures

Please email sales@pdfcomplete.com to be added to the Office Edition notification list.

Thank you for using PDF Complete!

Hardware and Connectivity Requirements

Your computer must have:

• 128MB of RAM (256 MB recommended)
• 25MB of available hard-disk space (50MB recommended)
• Internet connection (required for activation)

Operating System and Software Compatibility

PDF Complete is compatible with the following Microsoft Windows operating systems:

• Home Edition (Service Pack 1 or 2)
• XP Professional (Service Pack 1 or 2) - 32 bit or 64 bit
• XP Tablet PC Edition
• 2000 (Service Pack 2)
• Vista
• 2007
• Windows 7
• Server 2000 with Terminal Services
• Server 2003 with Terminal Services - 32 bit or 64 bit
• Citrix Desktop Note: incompatible with Citrix XenApps

PDF Complete is compatible with the following Microsoft software:

• Office 2000
• Office 2002
• Office 2003
• Office 2007
• Office 2010

Thank you for using PDF Complete!

A free demonstration version of PDF Complete software may be downloaded from the PDF Complete website. The demo software demonstrates the ease of use and functionality of PDF Complete software. The viewer function never expires. The creator function of the demonstration version places a demonstration logo watermark on each created PDF.

Thank you for using PDF Complete!

Currently, PDF Complete does not support a programmable API.

Thank you for using PDF Complete!

“PDF” stands for Portable Document Format. Invented by Adobe over 17 years ago, it has become the global standard for capturing and viewing rich information from almost any application on any computer system and sharing it with virtually anyone, anywhere. For example: if you create a document in Microsoft Word on your PC, and need to share that document with someone who doesn’t have Microsoft Word, you can save your document as a PDF (“print to PDF”), then share it.

Another way of describing it is: a PDF file is a portable document file. A PDF file captures the description of the content and appearance of a document in a static format. This format allows users to view, share, and print the document, even if they lack the original software and system used to create the document. Converting documents to PDF (Portable Document Format) allows other users to view your documents exactly as you specify. The page content and layout stays the same, allowing collaboration with confidence (for example, page 45 is the same for everyone).

PDF also allows you to control the content and usage of your shared documents. PDF documents provide a snapshot of the current version of your document and PDF Complete security features allow you to restrict the viewing, printing, and modification of your documents.

Thank you for using PDF Complete!

Adobe Acrobat products require the user to pay an annual fee as well as a substantial price for the Adobe brand name. Many of the features in Adobe Acrobat Standard and Adobe Acrobat Professional are not used by the customer.

PDF Complete software provides the most requested PDF features at a much more reasonable price point than offered by leading competitors. PDF Complete is a high-quality PDF document creation and viewing software. PDF Complete Corporate Edition is a perpetual license software with no annual maintenance fee. PDF Complete software is the fastest, most cost-effective solution on the market.

Can your products create PDF documents that are compatible with Adobe Acrobat Reader?

All documents created by PDF Complete may be displayed, printed, and modified by Adobe and other third party PDF applications. Adobe published the PDF standard beginning in 1992 as a freely licensed standard. The conditions for usage of the standard is to simply comply with the published PDF specifications. This approach has helped to establish PDF as the defacto standard for portable documents. PDF Complete creates PDF documents that are compliant with the standards set forth by Adobe.

Coming soon! PDF Complete Office Edition will be released with additional features including OCR (Optical Character Recognition), document assembly, page extraction, PDF document editing, annotations, digital signatures, PDF to Office document conversion, as well as other advanced features.

Please email sales@pdfcomplete.com to be added to the PDF Complete Office Edition notification list.

Thank you for using PDF Complete!

For how long is my PDF Complete license valid?

For as long as the life of your computer.
OR
Versions 2.0, 2.5, 3.5, and 4.0 of PDF Complete Office Edition and PDF Complete Corporate Edition are perpetual/unlimited licenses.

Can I put my license on more than one computer?

A license is required for each computer on which the software is installed. You can log in to the website and purchase additional licenses under your existing PDF Complete user account.

Forgot your password? Click Login (top right of the PDF Complete home page), then Forgot Password? Your password will be sent via email.

Forgot your username? Email sales@pdfcomplete.com or submit a support ticket. Please include the first name, last name and email address provided during registration.

How do I transfer my PDF Complete software to another computer?

PDF Complete is sold per computer, but you may transfer your software license from one machine to another. You must first uninstall the software from the first machine. Next, using the computer on which you wish to install PDF Complete, log in to the PDF Complete website using your user name and password. Use the Download menu --> Purchased Products link, and follow the directions on that page for downloading and re-installing the software.

Where is my license key?

All software purchased through our website is Electronic Software Distribution (ESD). License keys are not used in the installation or activation of the software.

If you have purchased a license key card from one of our channel partners, the license key can be located on the back of the card.

Terminal server licenses

PDF Complete licenses are available per user for terminal server use.

Thank you for using PDF Complete!

PDF Complete Special Edition is PDF document software that enables you to view, search and print existing PDF documents. It also enables you to create up to 50 PDF pages. After the initial 50 PDF pages have been created, a permanent expiration logo watermark is placed on each PDF created.

To create a watermark-less PDF, you can upgrade to PDF Complete Corporate Edition. Currently, Corporate Edition is the only PDF software available for purchase on our website. With Corporate Edition, you can view, create, secure, and combine documents. Features and improvements will be added to Corporate Edition.

PDF Complete Office Edition is an upcoming release of PDF Complete software featuring enhanced capabilities, including:

• Optical Character Recognition (OCR)
• Document assembly
• Page extraction
• PDF editing
• PDF to MS Office document conversion
• Form fill
• Annotations
• Digital signatures
• And other advanced features

Please email sales@pdfcomplete.com to be added to the PDF Complete Office Edition notification list.

Thank you for using PDF Complete!

Forgot your password?

Click Login (top right of the PDF Complete home page), then Forgot Password? Your password will be sent via email.

Forgot your username?

Email sales@pdfcomplete.com or submit a support ticket. Please provide the first name, last name and email address provided during registration.

Thank you for using PDF Complete!

No. We do not share our email lists with anyone. As a company policy, PDF Complete allows users to opt out of any email messages from our company. Furthermore, PDF Complete does not participate in any distribution scheme that is classified as adware or spyware.

You can read our privacy policy here.

Thank you for using PDF Complete!

To determine which version of PDF Complete you have installed, select the Windows Start menu, then All Programs --> PDF Complete. This will launch the PDF Complete Viewer.

From within PDF Complete, select Help from the menu bar, and then About. The PDF Complete edition and version is listed in the About window.

PLEASE NOTE: When you submit a support ticket, please provide both the product name (edition) and version number. For example, "PDF Complete Special Edition, 3.5.111."

Thank you for using PDF Complete!

PDF Complete products are distributed only by immediate software download from the PDF Complete website. Downloading from the PDF Complete website ensures you will receive the latest version with any added features and bug fixes.

When you register to use the website for downloading PDF Complete, you will be given a user name and password to log in, download and reinstall the software at any time.

Reinstalling PDF Complete

You can reinstall the software at any time. To download the software, go to www.pdfcomplete.com and log in using the LOGIN link in the top right corner of the page. Once you are logged in, select DOWNLOAD --> PURCHASED PRODUCTS from the menu bar. Follow the download and installation steps on the subsequent page to reinstall the software.

Thank you for using PDF Complete!

PDF Complete Special Edition and PDF Complete Corporate Edition do not include editing, combining, annotating (adding notes), or conversion to Microsoft Office applications. PDF Complete Office Edition (coming soon!) will include these and other requested features.

In version 3.5 of PDF Complete Corporate Edition, you can combine documents together as you create PDF documents or merge previously created PDF files. In versions 3.0 and 3.5 of PDF Complete Special Edition, you can combine documents together as you create PDF documents; however you may not merge previously created PDF files.

Creation Appending/Insertion:  When you create a new PDF document, you may elect to append or insert the new document to an existing document.  When you are asked for a filename for the new PDF document, you may choose whether to SAVE to a new file, APPEND the new document to an existing document, or INSERT the new document at the beginning of an existing document.

To append or insert a new document to an existing document, select an existing PDF document in the file browser window.  Select SAVE to overwrite the document, APPEND to add to the end of the existing document, or INSERT to place the new document at the beginning of the existing document.

Merging:  In the PDF Complete viewer, select FILE, COMBINE FILES.  In the screen that opens, select ADD FILES in the upper left-hand corner. Files may be added and arranged. When file selection is complete, select COMBINE FILES in the lower right-hand corner of the file combine screen.

Thank you for using PDF Complete!

When you save a PDF, a prompt box will appear asking for a file name. Select the top right tab labeled PERMISSIONS. Select ENABLE PERMISSIONS. Choose the appropriate settings using the check boxes provided.

To enforce the permission setting, put a password in the MANAGE SETTINGS field. Confirm the password and SAVE the document.

To password protect your PDF document, type a password in the VIEW DOCUMENT field. Confirm your password and SAVE the document.

Thank you for using PDF Complete!

WinXP and Win2000

Windows Vista

To uninstall PDF Complete, select Control Panel --> Programs and Features. Double-Click the PDF Complete icon, and select Continue to uninstall. The uninstall may not be fully completed until Windows is restarted.

Thank you for using PDF Complete!

Version 3.5 of PDF Complete software has email capabilities. With the PDF file open in the PDF Complete viewer, click the envelope in the toolbar. The email will open with the PDF file attached.

Note: This works only if you are auto-logging into Microsoft Outlook for email. It will not work if you are using Gmail or another web-based email client.

For Gmail and other web-based email clients, use the attach feature to send your PDF by email.

Thank you for using PDF Complete!

Using PDF Complete with a Windows Office application

From within Word, Excel, PowerPoint and Publisher, click the PDF icon in the application's toolbar. Name the PDF File and click SAVE.

Other applications:

Select FILE and then PRINT. Select the PDF COMPLETE printer and click OK. Name the PDF file and click SAVE.

You may select additional options using the tabs on the file saving window.

Using PDF Complete with Excel

To accurately print a specific area of a worksheet, use the FILE --> PRINT method to create a PDF document. Select your print range. Use "Print Preview" to see the printed portions of the document. Select the PDF COMPLETE printer to create a PDF document.

Alternatively, use FILE --> PAGE SETUP to set the scaling factor for printing. Select a % size reduction or a fit to width and/or height. Select PRINT and PDF COMPLETE to create a PDF document.

When printing multiple worksheets at once from an Excel workbook, each worksheet will print as a separate document. This is a "by-design" behavior of Excel. With PDF Complete Office Edition and PDF Complete Corporate Edition, you may create a single document by APPENDING to the previously created PDF document. To append the 2nd, 3rd, etc. worksheet to the previous worksheets, select an existing PDF document in the file browser window. Uncheck the box "View PDF after creation". Select SAVE to overwrite the document, APPEND to add to the end of the existing document, or INSERT to place the new document at the beginning of the existing document.

If the formatting that has been applied to an Excel worksheet is not displaying correctly in the PDF document, first preview the document formatting in Print Preview (FILE, PRINT PREVIEW). Once the preview is formatted correctly, select the PRINT button at the top of the Print Preview window. Select the PDF COMPLETE PRINTER and click OK. If printing from Print Preview, PDF Complete should create a PDF document that is identical to what is displayed in the Print Preview.

Note on using PDF Complete with AutoCAD

The adjustment for AutoCAD's positioning and scaling will need to be made from within AutoCAD's print options. For some drawings, this will require some trial and error.

Note on using PDF Complete with Publisher

Using the FILE, PRINT method may more specifically control the page size, resolution, and scaling. To adjust these settings, select the PDF COMPLETE PRINTER and select PROPERTIES. With either method, a dialog box will appear prompting you to specify the file for the PDF document. Select the appropriate folder and filename. To specify additional options, use the tabs located on the right side of the file saving window. Click SAVE, INSERT, or APPEND to create the document.

With PDF Complete, you can use the second method to create a PDF for any document that can be printed to a paper printer.

Thank you for using PDF Complete!