We are pleased to have you as a customer of PDF Complete and continually hope that you find that our products exceed your expectations. In the event that you find that you are not completely satisfied with our products within the first 30 days after your purchase, we will cheerfully refund the purchase price for products purchased directly from PDF Complete.
To request a refund please use the steps below:
- Submit a Support Ticket to the Customer Support department requesting a refund. Include the word REFUND in the subject. Include any helpful customer information such as product name, first and last name of purchaser and address, invoice number and purchase date.
- Download the refund request letter and print it out. This letter certifies that you have uninstalled and destroyed all copies of the purchase product. Email, fax, or mail the executed letter to:
Fax (512) 501-6342
Email sales@pdfcomplete.com
PDF Complete 11612 Bee Cave Road Bldg 1, Suite 100 Austin, Texas 78738
Upon reciept of the refund request letter, PDF Complete will process your request. The support ticket that you started in Step 1 will be updated when the refund request process is complete. You will also receive an email from the sales team.
If you have additional questions, please create a Support Ticket for the Customer Support department.
Thank you for choosing PDF Complete.